Our Promise
We only work with the best materials available and provide a 90 day guarantee on all labor. We never compromise quality for time and give our clients realistic schedules that accommodate their lives. We strive for honest customer service, so contracts are only paid in full when the finished work is to your complete satisfaction.
Our History
Better Lock Group Ltd. was started by two brothers, Andrew and John, in the 1980s and was actually Mckay Lock and Key. Some of our customers still remember us as Mckay Lock. They worked out of a retail unit on Kingsway and Mckay in Burnaby.
Better Lock Group Ltd. was formed after Mckay Lock purchased several smaller locksmiths and moved to a bigger location at the 5000 Kingsway Plaza. This relocation allowed them to serve more customers and have a bigger working area as business continued to grow.
For the last 25 Years, Andrew and John helped many people secure their homes and business. Both and Andrew and John retired at the end of 2014 and they passed the business on to one of their employees, Justin.
Justin was trained by Andrew and John and has worked with them for many years. Now, he continues the business that Andrew and John started in the 1980s with the same belief that our customers' needs are the most important. Our entire team is committed to meeting those needs. And this is how we have been able to serve the lower mainland for over 25 years and continue to grow and expand our business.